Poster session at the 30th Annual Symposium on Health Care Services in New York: Research and Practice, sponsored by Greater New York Hospital Association and United Hospital Fund.
Come meet us at the CUNY Graduate Center, 365 Fifth Avenue, New York, NY at 8:30AM.
The ST3P-UP Study is a multicenter randomized clinical trial to evaluate the effectiveness of virtual peer mentoring in improving patient outcomes and reducing healthcare utilization among emerging adults with sickle cell disease.The ST3P-UP Study mentors and advisors complete a comprehensive sickle cell training program via InquisitHealth’s Peer Mentor University™, including multiple standardized patient activities (SPAs).Trained mentors then utilize InquisitHealth’s Mentor1to1™ platform to provide support to adolescents with sickle cell disease through 1-to-1 phone calls and chat conversations.
InquisitHealth has helped develop a (a) comprehensive sickle cell disease training program for mentors (who have successfully completed their own transition from pediatric to adult sickle cell care), and (b) a custom technology platform with the tools necessary for effective, 1-to-1 peer mentoring. Trained peer mentors are matched 1-to-1 with patients to offer individualized support, education, and the resources necessary for a successful transition.
The PeerStrong™ admin platform allows the Crohn’s & Colitis Foundation to match patients with Crohn’s Disease and ulcerative colitis (and their caregivers) with trained Peer Supporters. The PeerStrong™ web and mobile platforms then facilitate communication between Peers and Peer Supporters via phone call, chat, and participation in a community forum to better support patients and families through their IBD journeys.
Participants are matched based on location when possible due to the unique experiences of living in Alaska. The phone-based mentoring program has extended the Alaska Department of Health’s reach from just 9 in-person DPP programs in 5 cities to a state-wide program available to every Alaska resident with prediabetes.
Each MetroPlus member is matched 1-to-1 with a best-fit, culturally and clinically-similar mentor via InquisitHealth’s Mentor1to1™ technology platform. In addition to activating healthy behaviors, each patient’s social determinants of health are identified, appropriate solutions are implemented, and each open issue is systematically tracked to resolution. InquisitHealth, along with our clinical experts, MetroPlus staff and community based organizations, all work together via InquisitHealth’s proprietary Joint Issue Tracker™ to help address the unique social needs of the MetroPlus patient population.
Given the importance of peer relationships during adolescence and young adulthood, peer-to-peer mentoring is an ideal modality to assist in the development of independent self-management skills for participants to become active and engaged adults. Researchers at Duke University have designed and pilot tested a peer-based coaching intervention, The Peer i-Coaching for Activated Self-Management Optimization (PiCASO) study to evaluate Peer Mentors’ ability to cultivate the development of activated self-management skills.
The parents of Healthfirst members with asthma are matched with parent mentors who are certified asthma educators and parents of children with asthma themselves. Through phone calls and smartphone-app based content and communication, mentors identify and help address the unique challenges each parent faces in managing their child’s asthma. In addition, asthma mentors can help address social determinants of health by connecting parents with trusted community based organizations (CBOs), integrated pest management services, pharmacy support, food insecurity programs, and more. The focus is to empower each child and family to better manage their asthma to avoid exacerbations requiring ED visits and hospitalizations.
All throughout graduate school, and really long before that, I always assumed that everyone around me was super competent, highly motivated, and very hard working. It wasn’t until we started hiring for my company, InquisitHealth, that I realized there’s a lot more variability than I had expected. And so surrounding myself with those types of team members wasn’t […]
Alongside health systems and health plans, InquisitHealth will be delving into the complex care ecosystems that exist in the populations we serve and exploring how collaboration is foundational to addressing unmet social needs.
Come meet us at 5:15PM in the Venetian Ballroom.
InquisitHealth will come together with representatives from health systems, health plans, community based organizations, faith based organizations, government agencies, and educational institutions to share best practices and engage in the crucial discussion of how to best address the social determinants of health.
Come learn more at 6:30PM at the Sunset Pavillion.
Home Care members successfully managing their own diabetes were identified and trained as Peer Mentors by InquisitHealth in self-management principles, coaching skills, and the use of Mentor1to1™, InquisitHealth’s web-based mentoring platform. These Peer Mentors deliver a 1-on-1, phone + smartphone-based mentoring program to other members with poorly-controlled diabetes. Because Home Care workers face unique challenges to diabetes management, peer mentoring is uniquely suited to identify and address multiple underlying challenges to better health. This program has consistently led to a 1+ point reduction in HbA1c, a clinically significant improvement linked to reduced microvascular complications and lower medical costs.
Peer Mentors are trained by InquisitHealth and matched with patients struggling with diabetes on the basis of shared experience and other demographic factors in order to provide empathetic, culturally sensitive support to achieve chronic disease management goals. Utilizing InquisitHealth’s technology platform, Peer Mentors extend the reach of clinical teams to coach patients in self-management behaviors, help them navigate the healthcare system, and help address their social needs.
Trained Peer Mentors help activate healthy behavior changes and address underlying social needs. Each patient receives 1:1 phone calls with their mentor; access to a secure smartphone app where they can view educational content, message their mentor, and track their goals; and a cellular blood pressure cuff that is integrated into InquisitHealth’s HIPAA compliant platform for real-time feedback and personalized support. Each member also receives written, culturally-tailored feedback from a dietitian. This program has resulted in clinically significant 1+ point reduction in HbA1c and a 10+ point reduction in systolic blood pressure.
PeerStrong™ allows NKF to manage their national network of trained Peer Supporters and match patients and families with these Peer Supporters based on shared experiences with dialysis, transplant, and/or living kidney donation. The program facilitates 1-to-1 support and communication between Peers and Peer Supporters via phone call, chat messages, and participation in a community forum. The NKFPeers™ program has demonstrated a 12-point increase in the Patient Activation Measure (PAM) score, which correlates with a 2% reduction in hospitalizations and a 2% increase in medication adherence.
We’re excited to be part of the inaugural Patchwise Labs community. Over the past several years, we’ve been heads down, working to more fully understand the science of peer-to-peer mentoring by leading real-world implementations across multiple diseases. Working with patient foundations, research organizations, pharma, health plans, and health systems we’ve proven positive clinical outcomes by addressing barriers related […]