A 100% remote team of digital community health workers
Delivering empathy, knowledge, and support to
guide your patients towards healthier living.
What makes our peer mentors successful?
The 3 pillars that guide our successful peer mentoring relationships are:
mutual empathy, shared diversity and robust training.
Empathy
Diversity
Training
Mutual empathy through
shared experiences
It’s easier to feel understood when you’re talking with
someone who’s been there, too. This results in a better
connection, better guidance and better outcomes!
“We know that when it comes to disease management,
many patients don’t learn as well from their providers as
they do from people who are similar to them.”
Amanda Parsons, MD MPH
VP of Community & Population Health,
Montefiore Health System
The diversity of our mentors reflects the diversity of the patients we serve.
Haitian Creole, and more.
Cuban, and more.
28 to 78 years young.
Peer Mentor University™
Our NIH-funded, online and 1-on-1 live training platform
prepares peer mentors to translate peer relationships
into consistent improvements in clinical outcomes.
Disease Principles
living strategies and practical insights
Coaching Skills
motivational interviewing principles
Compliance & Safety
events & navigating high-risk situations
Program Delivery
Mentor1to1™ technology platform
Resources
exercises to refresh core concepts
Social & Behaviorial Determinants
social + behavioral determinants of health
Ongoing Training & Evaluation
Performance reviews on actual calls and advanced training modules
help to continually build mentor skills and knowledge
Assessment
skills and knowledge
Review
continual improvement
Support
group calls, webinars, and chats